Thank you for taking time to visit our NACS consumer web page. We hope you find it easy to use and navigate thru. Due to the nature of our industry, there are several state and federal statements required.
Please take a moment to review these:
Federal law "FDCPA" requires that we make the following statement:
This is an attempt to collect a debt and any information obtained will be used for that purpose.
This website is provided by a debt collection agency.
This collection agency is licensed by the State of Tennessee Collection Service Board of Commerce and Insurance.
North American Credit Services is a Tennessee Corporation.
North Carolina Department of Insurance number 3830.
Colorado License number 989938
This is a private computing system which is restricted to authorized individuals. Actual or attempted
unauthorized use of this computer system will result in criminal and/or civil prosecution. We reserve
the right to view, monitor and record activity on the system without notice or permission. Any information
obtained by monitoring, reviewing or recording is subject to review by law enforcement organizations in
connection with the investigation or prosecution of possible criminal activity on the system. If you are not
an authorized user of this system or do not consent to continued monitoring, exit the system at this time.
· You must agree to the terms and conditions to set up your sign on code and password or re-set.
Links to important information:
MyMoney.gov - U.S. Financial Literacy and Education Commission
Equifax.com - Equifax Credit Reports
Jump$tart.org - teaching High School students personal financial skills
· Read your information carefully. If you have a legitimate dispute we need to know what the dispute is about. What portion of the debt is disputed. If your dispute relates to identity theft, you must provide legal documentation for supporting your dispute along with police report and or notarized affidavit with signatures.
· With the number of regulations regarding health care information and how it is provided to us; we have by law up to 30 days to receive and get information sent to you. If a client fails to follow through in the 30 days your account will be deleted from the credit bureau and returned to our client. We are committed to full compliance of state and federal rules.
How were you treated? We want to know...
· NACS has a separate Campus Compliance Division that will review all complaints made by a consumer about how you were served by our staff. You may either call 1-800-868-6897 ext. 645 or all written complaints/disputes need to be mailed to:
PO Box 22815
Chattanooga, TN 37422